Privacy Policy
https://www.hashmemo.com/
Revised Date: December, 2025
This Privacy Policy governs the manner in which HASHMEMO Inc., a Delaware corporation (“HashMemo”, “we”, or “us”) collects, uses, maintains, and discloses information collected from users of https://www.hashmemo.com/ and any other websites, including progressive web application (PWA), owned or operated by us or our affiliates (collectively, the “Site”), as well as our platform, related software, and tools (collectively, the “Software”). This policy applies to all products and services offered by HashMemo.
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual. Please read our Privacy Policy carefully to better understand how we collect, use, protect, or otherwise handle your PII.
This Privacy Policy is intended to inform you of our policies regarding the collection, use, and disclosure of PII when you use our Services and the choices you have associated with that data. We use your data to provide and improve our Services. “Services” as used herein means the Site and the Software operated by HashMemo.
For US residents, this Privacy Policy is intended to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other United States privacy laws and regulations. Any terms defined in the CCPA have the same meaning when used in this Privacy Policy. For users in Europe, see the below section titled “General Data Protection Regulation (GDPR)” for compliance with the General Data Protection Regulation of 2018 (GDPR), (EU) 2016/679.
By using our Services, you agree to the collection and use of your PII in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Acceptance
Registered users of HashMemo are referred to as “Members”. Contents and data on some of our Services are viewable to non-members (referred to as “Visitors”). Members and Visitors are referred to collectively as “Users”, “you”, or “your”.
As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy and other documents referenced in this Privacy Policy, as well as updates. If you do not agree with our policies and practices, please do not use our Site or Software. You understand that our Services are not and do not constitute adult content, gambling, or government agency sites or applications.
If you still have any questions or concerns, please contact us here.
Changes
HashMemo can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, your sole recourse would be to close your account.
You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.
Children
Our Services are not intended for children, nor are our Services targeted to children. For interpretation purposes, when used in this Privacy Policy, the term children refers to minors who under “Minimum Age” (as defined by our Terms of Service). Children who have not reached the Minimum Age cannot use our Services.
We do not knowingly collect personal information from children. In compliance with applicable laws, we do not wish to collect personal information from children. If you have reason to believe a child provided personal information to us through the Services, please notify us either by email or using the Site. We will take appropriate measures to delete or remove any personal information that emanates from or relates to children.
1. Data We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on our Site, use our Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make, and the Site and Software features you use.
1.1 Data You Provide to Us
Registration Data
To create an account, you need to provide certain data including your email address, and a password.
Profile Data
You have choices about the information on your profile, such as your gender and birth year. You don’t have to provide additional information on your profile; however, profile information helps you get more from our Services. This profile information is not visible to other users. However, if you include personal data in your posts, that information may be visible to others. It’s your choice whether to include personal data in your posts. Please do not post or add personal data that you would not want to be publicly available.
User Content and Behavior Information
We process preferences you configure (such as language selection), along with your User Content (as defined in our Terms of Service). When you create User Content, we analyze the content you provide in a non-personally identifiable manner to refine platform features. We collect browser information, such as IP address, language settings, and browsing history, if you have consented to our use of cookies and similar technologies. This data helps enhance the user experience and identify usage trends. Subject to your permission, we may access text stored on your device’s clipboard. For example, when you choose to paste text from your clipboard into the HashMemo app or share content from another platform, we access the information stored on your clipboard to fulfill your request. We collect information through campaigns, surveys, and competitions in which you participate. We also gather data about your interaction with our Services (e.g., the content you view, how you respond to encountered issues, and the type of content you prefer). Such data is used for analyzing usage trends, improving our Services, and informing the design of future features. We also infer information such as your gender or birth year, if optionally provided on your profile, to better understand overall user demographics. We process anonymized data about how users respond to content you upload, in order to help improve the overall user experience on the platform.
Technical Information About Users
We collect certain information about the devices you use to access our Services, including your IP address, user agent, time zone setting, device system, network type, screen resolution and operating system. If you use multiple devices to log in, we may use your profile information to determine your activity across devices. We may also associate you with information collected from your device other than the information you use to log in to our Services.
Location Data
We collect information about your approximate location (primarily based on your IP address).
1.2 Data from Third Parties
You may choose to share certain data with us from third parties when using our Services. We may collect such data automatically. Details regarding the information we collect from third parties are set forth below.
Business Partners
If you choose to register or our Services using a third-party social network account information or login service (e.g., Google ID, etc.), you will provide or permit us to provide your username, public profile and other information that may be relevant to your account.
We will likewise share certain information with your social network, such as your access token, and referring URL.
Payments
Our Services may use third-party services, either now or at any point in the future, for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
1.3 Data Collected from Your Use of Our Services
We log usage data when you visit or otherwise use our Services, such as when you view or click on content. We use logins, cookies, browser information, and internet protocol (“IP”) addresses to identify you and record your activity.When we use third-party services for service improvement or analytics purposes, those service providers, which may include Google, may place cookies on your browser
Cookies and Similar Technologies
As further described in our Cookie Policy, we use cookies and similar technologies (e.g., pixels, scripts and ad tags) to collect information related to your browser or device (such as IP address, language settings, screen size, and browser type). This help us recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services. We also allow some others to use cookies as described in our Cookie Policy.
Your Browser and Connection Information
When you visit or leave our Services, we receive the URL of both the site you came from and the one you go to and the time of your visit.
We also get information about your network and device (e.g., IP address, operating system, browser, cookie IDs (identification tokens) and/or internet service provider (ISP)).
Feedback and Inquiries
We collect information about you when you use feedback or contact forms through our Services. This includes the content you submit as well as technical information such as your IP address, timestamp, and browser environment. We use this information to maintain the security of the Services, resolve issues, and manage or prevent behavior that violates our Terms of Service or Community Guidelines.
1.4 Other
2. How We Use Your Data
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To communicate with you, including to notify you about changes in our Services;
- To provide user support;
- To customize the content you receive and provide content that is relevant to your interests;
- To detect and address abuse, harmful activity, fraud, spam, and illegal activity on our Services;
- To promote the safety and security of our Services, including by scanning, analyzing, and reviewing User Content and associated metadata for violations of our Terms of Service, Community Guidelines, or other conditions and policies;
- To display contents in the most effective manner for you and your device;
- To improve, promote and develop our Services, and to display post themes and campaigns on our Services;
- To perform data analysis and test our platforms;
- To verify that you are of legal age to use our Services;
- To provide you with location-based services (if such services are available in your area);
- To provide information to our algorithms;
- To enforce our Terms of Service, Community Guidelines, and other conditions and policies;
- To manage this platform, including troubleshooting; and
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
3. How We Share Information
3.1 Sharing User Content on Our Services
Profile
The information you provide when registering your account or updating your settings (such as gender or birth year) is visible only to you and our administrative team. It will not be shared or made visible to other users.
Posts
Our Services allow viewing information through posts.
- When you share a post (text-based content in response to a specific prompt), it can be viewed by everyone, including Members and Visitors. If you have set a profile image, it is shown alongside your post. Other information will not be displayed.
- You understand that as part of the promotion of our Services, we may share your User Content within HashMemo or on other social media accounts operated by us.
3.2 Service Providers
We use third-party service providers to help us provide our Services (e.g., maintenance, analytics, audits, fraud detection, marketing, and development). These providers may access your information only to the extent reasonably necessary to perform tasks on our behalf and are contractually obligated not to disclose or use your information for any other purpose.
We may also share aggregate data with Google or other analytics service providers to comply with their service requirements or for the purpose of usage analysis. However, we do not share any information that could identify you or your device. Furthermore, unless you have provided your explicit prior consent (such as by opting in), we do not share any information that could be combined with other data to identify you.
Use of Analytics Tools
We may use third-party analytics tools, including Google Analytics 4 (“GA4”), to understand how users interact with our services, monitor performance, conduct analysis, and improve our services. These tools use cookies and similar technologies to collect information such as your IP address, browser type, pages visited, and time spent on the site. This information is processed in accordance with the privacy policies of Google and other respective providers. For more details about how Google collects and handles such data, please refer to Google’s Privacy Policy.
3.3 Legal Disclosures
We disclose information about you if required to do so by law, subpoena, or other legal process, or if we have a good faith belief that such disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to cooperate with law enforcement authorities; (2) enforce our agreements with you; (3) investigate and defend against claims or allegations made by third-party; (4) protect the security or integrity of our Services (including sharing information with other companies facing similar threats); or (5) exercise or protect the rights and safety of HashMemo, our Members, employees, or others.
We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
3.4 Change in Control or Sale
3.5 Location Data
As a general principle, we do not expect to retain, collect, or disclose information about your geographic location. However, we may use approximate location information (e.g., country or city level) based on your IP address for purposes such as improving the user experience, performing analytics, and ensuring security.
If we collect and use your location data, you will: (i) be notified in advance (either through a general notice or a one-time notification), including the purpose of the collection and sharing of such information, and (ii) your prior consent will be obtained before any collection or disclosure of location data. We will only share your location data with Google if you have explicitly consented to such sharing. In such cases, the disclosure will: (i) comply with all applicable privacy laws and policies; and (ii) be transmitted in an encrypted format.
4. Your Choices & Obligations
4.1 Data Retention
We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services every few years, we will retain your information unless you close your account. In some cases, we choose to retain certain information (e.g., insights about the use of our Services) in a depersonalized or aggregated form.
If you delete your own User Content, we will retain the data for 12 months after deletion. However, there is a possibility that we may retain the data for a longer period in the following cases.
- A dispute has been initiated by or in connection with a user.
- To comply with a law, court order, or instructions by law enforcement.
- To provide refunds, or assess a refund request.
- To address violations of our Terms of Service or Community Guidelines.
- Other similar situations.
4.2 Rights to Access and Control Your Personal Data
4.3 Account Closure
If you delete your HashMemo account, except as described below, your account and all related information will be completely deleted after 30 days, and you will no longer be able to retrieve any of it.
During this 30-day period, the content will continue and account information will remain subject to HashMemo’s Terms of Service and Privacy Policy. Other Users will not be able to view the content on HashMemo. Once the deletion process has been initiated, it may take up to 90 days to complete.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse (e.g., if we have restricted your account for breach of our Community Guidelines), enforce our Terms of Service, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
4.4 Consent
5. Other Important Information
5.1 Security
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within an environment that you feel is appropriate and/or secure.
5.2 Cross-Border Data Transfers
5.3 Lawful Bases for Processing
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the HashMemo Services you have requested) and “legitimate interests” (e.g., to improve and develop our services and to enhance their safety, security, and stability.)
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
5.4 Do Not Track Signals
Currently, various browsers offer a do-not-track (“DNT”) option that is designed to send a signal to websites visited by the user about the user’s DNT preference. You can usually access your browser’s DNT option in your browser’s preferences.
Because there is no standardized DNT technology at this time, we cannot tell you, our users, how any given company or browser will comply with DNT signals. Given the lack of standards at this time, we do not currently comply with DNT signals from your browser. We may track your activities online across websites and over time.
6. The California Consumer Privacy Act and The California Privacy Rights Act
When we collect personal information from California residents, we become subject to, and those residents have rights under, the California Consumer Privacy Act or “CCPA” and the California Privacy Rights Act or “CPRA.” Wherever we refer to the CCPA in this notice, we intend to refer to both the CCPA and the CPRA. This section is used to allow us to fulfill our CCPA obligations and explain your CCPA rights. For purposes of this section, the words “you” and “your” mean only such California residents.
What We Collect from California Residents
As described in more detail in other areas of our Privacy Policy, we collect and/or disclose personal information about you when you visit or use our Services, including information about you that you provide to us, and information that we automatically collect from you or your computer or device as you use our Services.
Personal information does not include information that is: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; or (iii) certain information excluded from the scope of CCPA.
Use and Sharing of Personal Information
We may use, share, or disclose the personal information we collect for our business purposes described elsewhere in this Privacy Policy. We do not sell personal information to third parties.
Rights of California Residents
You have the following rights under the CCPA.
- Know – the right to request that we disclose to you, specifically beyond the general statement immediately above, the categories and specific elements of personal information collected including the source of the information, our use of it and, if the information was disclosed or sold to third parties, the categories so disclosed or sold as well as the categories of third party who received or purchased it.
- Access – the right to receive a copy of the categories and specific elements of personal information we collected about you in the preceding 12 months.
- Delete & Correct – the right to request that we correct or delete the personal information we collected about you under certain circumstances.
You, or an authorized agent acting on your behalf, can exercise the Right to Know up to two (2) different times every 12 months. To exercise these rights, please contact us here or send us an email at contact@hashmemo.com. We may ask you to fill out a request form. The CCPA only allows us to act on your request if we can verify your identity and/or your agent’s authority to make the request, so you will also need to follow our instructions for identity verification.
If you make a verifiable request per the above, we will confirm our receipt and respond in the time frames prescribed by the CCPA.
- Opt Out of Sharing – Under the CCPA, you can opt out of the sharing of your personal information with third parties for cross-context behavioral advertising purposes. We do not currently have cross-context behavioral targeting ads, so we don’t have an opt-out.
- Opt Out of Sales – We do not sell personal information, so we don’t have an opt-out.
- Limit the Use of Sensitive Personal Information – Under the CCPA, you can limit a business’s use and disclosure of your sensitive personal information to certain purposes specified by law (e.g., providing you with services you request or preventing fraud, or for other purposes that don’t involve deriving your attributes). We only use sensitive personal information for such permitted purposes, so we don’t have an opt-out.
- Non-Discrimination – The CCPA prohibits businesses from discriminating against you for exercising your rights under the law. As such, we will never “punish” you for exercising your rights as granted by law. More specifically, we cannot: (a) deny goods or services to such user; (b) charge the user a different price or impose a penalty; (c) provide a different level of service or quality of goods or services to such user; (d) suggest that such user will be subject to a different price or rate, and (e) retaliate against an employee, applicant or independent contractor for exercising any rights granted by the CCPA.
7. General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.
We may process your personal data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of Data
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
We may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with our Services
- To protect the personal safety of users of our Services or the public
- To protect against legal liability
Your Data Protection Rights
If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have about you.
Whenever possible, you can access, update, or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. - The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your personal data.
- The right of restriction. You have the right to request that we restrict the processing of your personal data.
- The right to data portability. You have the right to be provided with a copy of the information we have about you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Contact Information
If you have questions or complaints regarding this Privacy Policy, please contact HashMemo by filling out our Contact Form.