Terms of Service

https://www.hashmemo.com/

Effective Date: August 2023

Revised Date: June 2026

This English version is provided for reference purposes only. The Japanese version is the original and governing version. In the event of any inconsistency or conflict between the Japanese version and this English version, the Japanese version shall prevail. These Terms of Service set forth the terms under which HASHMEMO K.K. (“HashMemo”, “we”, “us”, or “our”) provides access to https://www.hashmemo.com/ and any websites, mobile applications, including iOS and Android applications, and other sites owned or operated by us or our affiliates, collectively, the “Site”, as well as our platform, related software, and tools, collectively, the “Software”, and related services.

In these Terms of Service, the term “Services” refers to the Site and Software operated by HashMemo. Registered users of HashMemo are referred to as “Members”. Individuals who use certain features of the Services before registration or without registration are referred to as “Guests”. Members and Guests are collectively referred to as “Users”, “you”, or “your”.

1. Introduction

1.1. Contract

When you use our Services, you agree to these Terms of Service. Your use of our Services is also subject to our Privacy Policy.

By selecting “Sign Up” or any similar option, or by taking any other action that indicates your agreement when using our Services, including registration, access, or starting to use the Services, you agree to enter into a legally binding contract with HASHMEMO K.K. You also agree that information you enter, submit, or save, usage history, device information, and other data may be collected and used in accordance with our Privacy Policy. Our Services may include various features provided by us, including AI-powered conversation, feedback, scoring, analysis, and other AI-related features (collectively, the “AI Features”). You agree that these Terms of Service and our Privacy Policy apply to your use of such features. If you do not agree to these Terms of Service, do not access or use our Services.

1.2. Members and Guests

When you register for and join the HashMemo Services, you become a Member. If you choose not to register for the Services, you may access certain features as a Guest. The scope of features available to Guests shall be determined separately by us.

To enable Guest use, we may issue a guest ID or other identifier and may associate with such identifier User Content created, saved, or submitted during Guest use, interactions with AI Features, scoring results, and other usage history.

1.3. Changes

We may make changes to these Terms of Service. We may modify these Terms of Service and our Privacy Policy from time to time.

If we make material changes to these documents, we will notify you through our Services or by other means and provide you with an opportunity to review the changes before they become effective. If you object to any changes, you may close your account. Your continued use of our Services after we publish or send notice of the changes means that you agree to the updated terms as of their effective date.

2. Obligations

2.1. Service Eligibility

To use the Services, you agree that you are at least the minimum age, meaning 13 years old or older if required by applicable law, that you are not already restricted by HashMemo from using the Services, and that you will not violate applicable export control laws or economic sanctions laws.

Creating an account using false information is prohibited. Persons under the age of 13, or persons who have not reached a higher age if required by applicable law, are prohibited from creating an account or using the Services without the consent of a parent or legal guardian.

2.2. Your Account

To use all features of the Services, you must register and set up an account. You are responsible for all activities conducted through your account. You agree to use a strong password and keep it confidential, not to transfer or share all or part of your account with any third party, and to comply with applicable laws and rules separately established by us.

2.3. Digital Signature and Electronic Notices

By registering for an account on the Services, or by selecting or otherwise indicating your agreement when prompted to agree to these Terms of Service on the Services, you are deemed to have executed this contract electronically.

2.4. Sharing

You may create, submit, and save text and other content on the Services. Content that you create, submit, or save on the Services is referred to as “User Content”. User Content includes information that you enter, create, submit, or save on the Services, interactions with AI Features, evaluations of AI Features, and other information that you provide on the Services.

User Content is, in principle, stored in a manner viewable only by the User who created it. However, this does not apply where you use a sharing feature of the Services to publish or share User Content on an external service, or where you use a feature separately provided by us that is premised on publication or sharing. If you publish or share User Content using such features, that information may be viewed, saved, quoted, or reused by other Users or third parties, including outside the Services. We do not guarantee the permanent storage, display, or maintenance of any information, content, or User Content on the Services.

We may use User Content within the Services or on external media for the purpose of introducing, analyzing, researching, or improving the Services only if we have obtained the User’s consent or if the User Content has been processed so that the User cannot be identified.

2.5. Use of Analytics Tools

We may use Google Analytics (GA4) and other third-party tools for the purposes of providing and improving our Services, as well as optimizing marketing efforts. By using these tools, you understand that data obtained through cookies and other technologies may be collected and used by the respective providers in accordance with their privacy policies and other applicable policies. For more information, please refer to the privacy policies of each provider. We cannot control nor shall we be responsible for any collection, storage, disclosure and usage of data by these third-party services.

3. Rights and Limits

3.1. Your License to HashMemo

You own all User Content you provide to us, but you also agree to grant us a non-exclusive license to it.

As between you and HashMemo, you own the User Content that you submit or save on the Services. You grant HashMemo a worldwide, transferable, sublicensable, non-exclusive right to store, use, copy, display, publish, and process User Content provided through our Services, without any further consent, notice, or compensation to you or others. However, we will not include your User Content in third-party advertisements or use it for promotional purposes without your separate consent. We may process User Content and usage data for the purpose of providing, improving, and developing the Services, including AI-powered conversation, analysis, feedback generation, scoring, and other related features.

3.2. Service Availability

We may change or discontinue the Services. We will make reasonable efforts to store and provide User Content, but we do not guarantee that User Content will be permanently stored or displayed.

3.3. Others’ User Content, Sites and Apps

Your viewing and use of User Content published or shared by others on our Services, and content published or shared on external sites or third-party services through features of the Services, is at your own risk.

3.4. Limits

HashMemo reserves the right to restrict, suspend, or terminate your account if you violate these Terms of Service, applicable law, or rules separately established by us, or if you misuse the Services.

3.5. Intellectual Property Rights

HashMemo reserves all intellectual property rights in the Services. All content on the Services, except for User Content, is exclusively owned by HashMemo and its affiliates. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. HashMemo logos and other HashMemo trademarks, service marks, graphics, and logos are trademarks owned by HashMemo, whether registered or unregistered.

3.6. Automated Processing

We use data and information about you to improve the Services and enhance user experience. We may use information provided by you and data about Users to provide content, features, or suggestions that may be useful to you, including AI-powered conversation, analysis, feedback generation, and other related features.

3.7. Compliance with Laws and Export Regulations

You must comply with applicable laws and regulations when using the Services. You may not use the Services in a manner that violates applicable export-related laws or economic sanctions laws.

4. Disclaimers and Limitation of Liability

4.1. No Warranty

HashMemo makes no representation or warranty regarding the Services and provides the Services, including User Content, on an “as is” and “as available” basis. Any outputs provided by AI Features are for reference purposes only.

4.2. Exclusion of Liability

To the fullest extent permitted by law, HashMemo will not be liable for damages arising in connection with the use of our Services.

4.3. Basis of the Bargain and Exclusions

The disclaimers set forth in this Section 4 constitute part of the basis of the bargain between you and HashMemo. However, these limitations do not apply to liability for death or personal injury, fraud, gross negligence, intentional misconduct, or any other liability that cannot be limited under applicable law.

5. Termination

You and HashMemo may each terminate this contract at any time. Upon termination of this contract, you will lose the right to access and use the Services.

The handling of User Content, usage history, and other information upon account deletion shall be governed by ourPrivacy Policy.

6. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Japan. Any dispute arising between us and a User in connection with these Terms of Service or the Services shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

7. HashMemo “Dos and Don’ts”

These Terms of Service and rules separately established by us set forth matters you must comply with and matters you must not do when using the Services.

7.1. Dos

  • Comply with the Act on the Protection of Personal Information, intellectual property laws, laws concerning unauthorized computer access, and other applicable laws and regulations.
  • Make reasonable efforts to ensure that account registration information and other information you provide to us is not false or materially inaccurate.
  • Update account information and other information you have provided to us as necessary if it changes.
  • Use the Services with courtesy and moderation, and not for unlawful or deceptive purposes.

7.2. Don'ts

  • Obtain an account by improper means or use another person’s account without authorization.
  • Develop, support, or use software, devices, scripts, robots, or other means for the purpose of scraping the Services.
  • Disable any security feature, or bypass or circumvent any access control or usage limitation of the Services.
  • Infringe copyrights, patents, trademarks, trade secrets, other intellectual property rights, proprietary rights, or other third-party rights.
  • Imply or state that you are affiliated with or endorsed by HashMemo without HashMemo’s express consent.
  • Use bots, automated tools, multiple accounts, or other improper means to access the Services or improperly obtain, store, or transmit content or data.
  • Use outputs from AI Features for illegal acts, infringement of third-party rights, creation or dissemination of false information, harassment, or other inappropriate purposes.

8. Complaints Regarding Content

We do not allow User Content that is illegal or encourages illegal activity, infringes third-party rights, promotes discrimination, hatred, or harassment, glorifies violence or self-harm, impersonates another person or entity, is sexually explicit, or otherwise violates these Terms of Service.

If you discover User Content that violates these Terms of Service, please contact us.

8.1. Response to Copyright Infringement

We respect the intellectual property rights of third parties. If there is a possibility of copyright infringement or other rights infringement, please report it to us.

9. General Terms

If a court with jurisdiction over these Terms of Service determines that any part of these Terms of Service is unenforceable, such part shall be modified to the extent necessary. These Terms of Service constitute the entire agreement between the parties regarding the Services.

10. How To Contact Us

For general inquiries, please contact us.